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Contact Bonnie Today! 212-203-1453

201 E 56th Street, 2nd Floor (inside Inform Fitness)

New York, NY, 10022

FAQs

FACIALS FAQ | ACNE BOOTCAMP FAQ


FACIALS FAQ

Why does Facials by Bonnie only offer one 75-minute facial option?

Our goal is to give you clear and radiant skin, here at Facials by Bonnie.  Over the past ten years, we have found that the best way to achieve this goal is to create an all-inclusiveapproach where every step of our facial is designed to deeply clean, thoroughly extract, hydrate and soothe your skin in a way that is customized specifically to you.  Our estheticians will perform each treatment

to address your individual needsin a relaxing and results-driven way using the full range of the skincare products and technology that we have. We believe that 75 minutes is the optimal amount of time to give you the amazing results that you have come to expect from us in an efficient and professional manner.

Why did you take the 60-minute facial option off the menu?

We found that 60 minutes just wasn’t a sufficient amount of time to give each and every client the results that they have come to expect from us.  In fact, we noticed that sometimes the 60-minute facial offering could cause delays in our schedule because we were trying to fit too much facial into the one-hour timeframe!  To be fair to all current and future clients of Facials by Bonnie, we are now only offering the 75-minute facial option so our estheticians have the time to give the best service possible while creating an even smoother booking and scheduling experience for our clients.  

The extra 15 minutes allows us to give you absolutely everything you need to achieve your clearest, most hydrated and balanced skin with time to spare for any extra attention you may need in certain areas, more time for our products and equipment to work effectively on your skin, and those extra moments to address your questions to ensure you are completely satisfied and informed during every service.

What do I get for 75 minutes?

If you want to experience a comprehensive, deep-cleaning and deep-pore clearing facial then our 75-minute facial will certainly deliver!  We aim to get your skin the clearest and cleanest it can be while maintaining your natural skin barrier, increasing your hydration levels, supporting your anti-aging goals and reducing redness and irritation.  If you struggle with clogged pores, acne, excess oil, comedones (blackheads) and/or pustules, you will be in great hands!  Our 75-minute Signature Deep Cleaning Facial is acne safe and will include a thorough skin analysis, a double cleansing, an effective enzyme exfoliation treatment, thorough extractions, a light peeling application, hydrating product infusions, a customized mask, L.E.D. light therapy, High Frequency therapy, expertly chosen finishing products and aftercare support.

What are extractions? 

Extractions are an expert procedure performed by trained skin care professionals like estheticians which clean the pores to release clogging like blackheads and most forms of acne breakouts.  They are performed in a way that does not damage the skin.  Afterwards, pores will be cleaner, more oxygenated and freer of blockages that create enlarged pores and acne breakouts. 

Why we need extractions? 

We need extractions to stop the cycle of blackheads and acne. If you are concerned about clogging in the pores, the size of your pores, and acne breakouts, then facials with regular, expert, and hygienic extractions will transform your skin.  It’s crucial to remove blockages in the skin to allow oxygen to enter the pores and heal the skin.   

What if I don’t want extractions? 

If your concern is not blackheads or acne then my facials may not be for you.  I specialize in extractions and deep cleaning the skin and have tailored my techniques, products and services to do so.  If you are looking for other styles of facials then another esthetician may be a better fit for your skin care needs. 

Will I have down time from extractions? 

It depends on your skin.  Some clients have very little to no down-time after extractions and some may have some mild inflammation, light scabbing and even mild breakouts as skin can purge after it is cleansed and detoxified.  Most of these side effects can be concealed with a clean form of makeup that I can suggest or will heal very quickly on their own. After I have completed your facial, I will give you aftercare instructions specific to your skin.

Should I have a facial with extractions before an event or before being photographed? 

No! Plan so your facial is far enough from your event so you can have time to heal.  I suggest at least 10-14 days, on average but it may vary by individual.

Do I need to book ahead? 

Yes. On average, the wait time to see me is about six to seven months. My goal is to give each and every client customized, expert care and it is important that you allow enough time for us to work together to meet your skin care goals.

Furthermore, if you are serious about starting the journey with us, please book ahead at least two to three appointments at a time. That way you have the dates and times that work for you.  On average, it takes eight to twelve treatments to see a lasting result in the skin.

Do you sell gift cards? 

Yes. Click here to buy a gift card.

Can we book online? 

For your convenience, yes, we do offer online booking. Click here to book.

Why do I need to put my credit card when I sign up to book online with Mindbody? 

Due to my schedule being booked ahead and a long wait list, we ask that you enter a Credit Card so your spot is guaranteed. 

And we only use that card if you do not come to your appointment (no show) or cancel with less than 48 hours’ notice.

Do you sell products? 

Yes, we sell products for all skin types. Including acne safe products. Click here to shop!

What payment methods do you accept at Facials by Bonnie?

We accept Amex, Visa, Mastercard, Discover, Cash.


ACNE BOOTCAMP FAQ

Why do we offer the Acne Bootcamp Program?

Did you know acne affects 50 million people? Are you one of them?

We firmly believe that in order to effectively treat acne it’s crucial to have an ongoing plan of care. Furthermore, it is important to approach treatments with the needs of the whole person in mind. We use our combined skills to treat acne from all sides, both internally and externally. In addition to providing top-of-the-line skincare treatments, we work with clients to address nutrition and stress relief as part of their acne treatment program. This is a completely customized and unique approach to working with acne and it differs from our current Facias by Bonnie 75 Minute Signature Acne Treatment.

Is the Acne Bootcamp the right choice for me?

Do you suffer from hormonal, cystic or adult acne? 

Have you tried prescriptions, only for the acne to clear up but then come back?

Do you have a cupboard full of products that are supposed to get rid of acne but haven’t helped?

Are you ready to make a commitment to finally clear up your acne?

How do you design an Acne Bootcamp treatment that is personalized to me?

Each treatment is customized for the condition of your skin at the time of treatment. We will review your paperwork, discuss your goals, and set a baseline for your current experience with skincare, nutrition, and stress. Before your consultation, you will complete our comprehensive questionnaire, designed to help us identify the causes of your acne and the best path forward toward clearer skin. 

From this consultation, we will identify your skin type and create your at-home acne treatment plan, including product recommendations and integrated nutrition advice.  We then will let you know how often you will need to come in to see us for your customized Acne Bootcamp facial treatments.

What do the Acne Bootcamp Program treatments do?

The Acne Bootcamp treatments will deeply cleanse, exfoliate, hydrate, calm and balance your skin so your acne can resolve as quickly as possible.  Most importantly, we will perform very thorough extractions at every treatment, so your skin can clear more rapidly.  In essence, our treatments will help kill bacteria, keep pores clean, reduce inflammation, and speed up healing time so your skin will start to clear at a noticeably speedy rate.

How long does the Acne Bootcamp program take to complete?

Help with acne takes the recognition that one-size does not fit all, and that each case has to be approached individually and followed carefully. Typically, it takes about 6-8 treatments over a 3–6-month period of time, to get clear.

How often will I need to come in for treatments?

During the consultation process, we will let you know how often you will need to come in.  However, most clients will need to come in for treatments every 2-3 weeks. 

Why is this program only offered with Danae and not Bonnie? 

Because of Bonnie’s current scheduling capacity, Danae will be the one handling the Acne Bootcamp treatments.  Danae can see everyone in the timely manner that is required for success with this program.  

Why do I need to use your products only? 

To achieve the desired results from this program, it’s important that we only work with non-clogging, acne-safe products. Over the years, we have achieved the best results, if our clients use the products we carry at Facials by Bonnie.

Which products will you be recommending to me during this process?

PranVera Products and Face Reality products. Face Reality products are pharmaceutical-grade, designed specifically for acne-prone skin and are formulated at different strengths for all levels of acne. We offer our expert guidance while you are using these products, at times, making adjustments, which will encourage skin to clear without irritating or over-drying it. PranVera products are also designed specifically for acne, and will also be recommended. 

What will I be expected to do, when I am doing the Acne Bootcamp Program?

  • Meet with your skincare professional so we can adjust your home care regimen at least once every two weeks.
  • Only use products that have been recommended by your skincare professional.
  • Inform your skincare professional if you are on any medications or topical creams.